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Privacy Policy

1. Introduction

Royalsoft Services Pvt Ltd ("Royalsoft," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, request a demo, apply for an API key, or otherwise interact with us.

2. Information We Collect

  • Contact details such as your name, email address, phone number, and company name, submitted through our contact, demo, or API key request forms.
  • Business information such as your use case, industry, or product interest, provided voluntarily when requesting a demo or API access.
  • Usage data such as IP address, browser type, device information, and pages visited, collected automatically through standard web technologies.
  • Communications you send us, including support requests and chat conversations with our website assistant.

3. How We Use Your Information

  • Respond to inquiries, demo requests, and API key applications.
  • Provide, maintain, and improve our products (JarcOS ERP, eMandali, PINCODE API) and our website.
  • Communicate updates, onboarding information, or support related to your request.
  • Comply with applicable legal and regulatory obligations.

4. Cookies & Tracking

Our website may use cookies and similar technologies to remember preferences and understand site traffic. You can control or disable cookies through your browser settings; doing so may affect certain site features. See our Cookie Policy for more detail.

5. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Sharing of Information

We do not sell your personal information. We may share information with trusted service providers who help us operate our website, products, and communications, and who are obligated to keep such information confidential. We may also disclose information where required by law or to protect the rights, safety, or property of Royalsoft or others.

7. Your Rights & Choices

You may contact us at any time to request access to, correction of, or deletion of the personal information you have provided to us, subject to any legal or contractual obligations we may have.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: